Deliveries & returns
We have a few shipping options which we hope will ensure you get your parcel to you when you need it.
- £3.50 - standard shipping
- £4.50 - faster shipping
We use Royal Mail for the majority of our parcels, but will use Evri or DPD for larger items.
We aim to dispatch your objects within 2 working days of receiving your order. We will always try to get your order to you as soon as possible, but please allow 5 working days from dispatch. If your order hasn't arrived within 7 working days of ordering, please get in touch with us by emailing firstname.lastname@example.org
If you live outside of the UK and would like to place an order, email us at email@example.com with your order and delivery address and we'll provide you with a delivery quote.
We hope you will love your objects as much as we do, and that they will find a use in your home straight away. However, we understand that things may not always be quite as you expected, in which case we can offer an exchange or refund on your items.
The items must be returned with their packaging intact and in a saleable condition within 14 working days of receiving your items. Please contact us straight away at firstname.lastname@example.org letting us know that you would like to return all or part of your order, along with your order number, name and address and reason for return. We will then send you a printable returns slip along with details on how to return your items to us.
We ask that you reuse the packaging that the items were received in, including packing nuts to ensure that returned goods arrive back to us safely. So, please keep hold of these.
Unfortunately, we cannot cover the cost of return postage.
In the unfortunate event that any of your objects arrive broken or damaged, please contact us at email@example.com within three working days, along with your order number, name and address and details of how the products were received. We will then do our best to resolve the situation as soon as possible.